Privacy Policy
Privacy Policy
Last updated: October 2025
At MrCool Supplies, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting or purchasing from our website (mrcoolsupplies.com).
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information from you in the following ways:
a. Personal Information
When you place an order, create an account, or contact us, we may collect:
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Full name
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Email address
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Billing and shipping addresses
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Phone number
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Payment details (processed securely through third-party gateways)
b. Non-Personal Information
We also collect non-identifiable information through cookies and analytics tools, including:
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Browser type and version
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Device type and operating system
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Pages visited and browsing duration
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IP address and general location
2. How We Use Your Information
We use your information to:
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Process and deliver your orders
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Provide customer support and respond to inquiries
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Send order updates, invoices, and shipping confirmations
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Improve our website, products, and services
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Send promotional emails or special offers (only with your consent)
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Detect and prevent fraudulent or unauthorized activity
3. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and improve site functionality.
You can manage or disable cookies through your browser settings. However, some features of the website may not function properly without cookies.
For detailed instructions on managing cookies:
4. How We Protect Your Information
We use SSL (Secure Socket Layer) encryption and follow PCI DSS-compliant payment practices to ensure your data remains private and secure.
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Payment details are never stored on our servers.
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Access to customer data is restricted to authorized personnel only.
Despite our efforts, no system is 100% secure. By using our website, you acknowledge that you understand and accept this risk.
5. Sharing Your Information
We value your trust and do not sell or rent your personal data.
However, we may share information with:
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Payment processors to complete transactions
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Shipping providers to deliver your order
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Service providers who help operate our website and marketing tools
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Legal authorities if required to comply with applicable laws or regulations
All partners and service providers are required to protect your information and use it only for legitimate business purposes.
6. Data Retention
We retain your personal data only for as long as necessary to:
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Fulfill your orders and provide customer service
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Comply with legal, tax, and accounting requirements
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Resolve disputes and enforce our agreements
7. Your Rights
Depending on your location, you may have the right to:
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Access the personal data we hold about you
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Request corrections or updates to your information
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Request deletion of your personal data (“right to be forgotten”)
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Withdraw consent for marketing communications
To exercise these rights, please contact us at support@mrcoolsupplies.com.
8. Email Communications
You may receive emails regarding your order, account, or product updates.
You can unsubscribe from promotional emails at any time by clicking “Unsubscribe” at the bottom of any marketing email or contacting our support team.
9. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the content or privacy practices of those sites. We encourage you to review their privacy policies before sharing any information.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with a new “Last Updated” date.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:
support@mrcoolsupplies.com
(+578) 587 86518